Frequently Asked Questions
Below are some common laptop issues and their solutions to help you use the product better.
Windows 11 Full Version Download Guide
Three official methods to get the latest Windows 11 for free
Using the Windows 11 Installation Assistant
This is the quickest and simplest method, suitable for upgrading an existing system.
System Requirements:
- At least 4GB RAM
- At least 64GB storage
- UEFI Secure Boot support
- TPM 2.0 module
Installation Steps:
Visit the Microsoft download page
Locate the Installation Assistant and click Download Now
Run the installer and click Accept and Install
Wait for completion and restart as prompted
Windows 11 Installation Assistant Interface
Creating Installation Media (USB/DVD)
Suitable for clean installations or creating a bootable installation media.
Creation Steps:
Download the Media Creation Tool
Select "Create Installation Media"
Insert a USB (≥8GB) or prepare a blank DVD
Follow the wizard to complete the process
Tips:
- Use a USB 3.0 flash drive for faster speeds
- Backup important data before creating
- Ensure the device supports booting from USB/DVD
Media Creation Tool Interface
Downloading the ISO Image File
For advanced users with flexible installation choices.
Download Steps:
Select "Download ISO File" option
Choose version and language, then click Download
Save locally and burn to DVD or create bootable USB
Burning ISO via Windows Explorer
Windows Activation via Phone Guide
Activate Windows using your mobile phone without a PC
Method 1: Official Microsoft Phone Activation (Full Version)
Press Win+R, then type “slui 3”
Enter your product key
An error will confirm the license is not applied – enabling next step (“slui 4”)
Press Win+R, then type “slui 4”
Tips:
- If activation fails, try another country (e.g., Australia, Canada)
- Phone service hours: local business hours 9:00-17:00 (GMT)
- Confirmation ID is hardware-bound; reactivation may be needed after reinstall
- Operate in a stable network environment
Q: What if the phone call cannot connect?
A: It might be outside business hours or busy. Try again later or select a different country.
Q: What if the confirmation ID is entered incorrectly?
A: Redial to obtain a new confirmation ID.
Method 2: Activate via Microsoft Online Support
Using your mobile browser, visit the Microsoft Support site
Select the "Windows" category
Choose the activation-related issue
Click the "Contact Support" button
Select online chat or email support
Provide your product key and installation ID
Enter the confirmation ID provided by support to complete activation
Common Software Download Center
Safe and reliable official software download channels
Microsoft Office Suite
Office 2021 Professional Plus
The latest Office suite including Word, Excel, PowerPoint, etc.
Official DownloadSystem Tools
Contact Us
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